Desktop Support Engineer L2

1 - 3 years

2 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

Remote

Job Type

Part Time

Job Description

Job Description:

We are hiring a Desktop Support Engineer to provide on-site technical assistance and IT support for users at our client location in Fatehgarh Sahib. The role involves diagnosing, troubleshooting, and resolving hardware and software issues while ensuring smooth day-to-day IT operations.

Key Responsibilities:

  • Install, configure, and troubleshoot desktops, laptops, and printers.
  • Manage software installation, updates, and user account setups.
  • Resolve LAN/Wi-Fi connectivity and basic network issues.
  • Perform preventive maintenance and maintain IT documentation.
  • Coordinate with remote IT teams for escalation and resolution.

Required Skills & Experience:

  • 1–3 years of experience in desktop or IT support.
  • Good knowledge of Windows OS, MS Office, and networking basics.
  • Strong communication and problem-solving abilities.
  • Ability to work independently and handle client interactions.

Qualification:

  • ITI / Diploma / Graduate in Computer Science

Job Type: Permanent

Pay: ₹18,000.00 - ₹22,000.00 per month

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