Desktop support engineer L1

1 - 2 years

3 - 4 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

* Graduates with Good communication skills
* Experience in supporting Laptop /Desktop Users* Should have knowledge on installing and troubleshooting of OperatingSystems (Windows 10/ Windows 8)* Should have knowledge on first level hardware and local networktroubleshooting.* Troubleshooting of Browser related issues* Basic understanding of DNS/DHCP/Windows AD* Installation of software* Understanding of ITSM tool and ticket handling* Good communication skills* Good understanding of supporting Laptop /Tab/iPads as well.* Provide technical support to end users on their day-to-day activities* Monitor and perform the Compliance related activities and ensure therequired compliance target is achieved.* Publish daily/weekly/monthly report as defined with zero errors.* Monitor the mailbox* Plan and execute any activity assigned and share progressive updates.

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Visionyle Solutions

Information Technology

San Francisco

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