Posted:9 hours ago|
Platform:
Remote
Full Time
Desktop Support Engineer L1
Location: Dahej, Gujrat
Salary: 21k to 25 k CTC
Working Days: Monday to Saturday
Skills required:
1. Monitor & maintain computer systems, servers, Wireless Router, networks & other peripherals (Printers, scanners, Monitors etc...)
2. Installing & configuring computer systems
3. Diagnose hardware & Networking faults
4. Configuring & maintaining Outlook
5. Troubleshooting & providing resolution to problems
6. Knowledge of Windows operating system & other general desktop support issues 7. Knowledge of Internet protocols, DNS, TCP/IP and other networking concepts
8. Knowledge of Crimping & Punching
9. Install Antivirus Server
10. Provide Remote Support
11. Maintain Antivirus Back up
12. Daily, weekly & Monthly Back up
13. Ability to handle clients professionally during all interfaces
14. Log & keep records of Customer queries
15. Log calls with Service providers
16. Maintain Service Installation Reports
Software skills
1.Windows operating system (server/desktop)
2.mail applications
3.Firewall & router commands.
4.Antivirus setup
5. Basic Knowledge of MS office 365 and Teams setup and troubleshooting
Soft Skills Client Interaction Good Communication Skills Dressing Etiquettes Proper follow-ups and maintaining up to date reports
Experience: 2 years of experience
Education:
Job Type: Full-time
Pay: ₹21,000.00 - ₹25,000.00 per month
Work Location: In person
Benchmark Computer Solution limited
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