Desktop Support Engineer L1 Location: Dahej, Gujrat Salary: 21k to 25 k CTC Working Days: Monday to Saturday Skills required: 1. Monitor & maintain computer systems, servers, Wireless Router, networks & other peripherals (Printers, scanners, Monitors etc...) 2. Installing & configuring computer systems 3. Diagnose hardware & Networking faults 4. Configuring & maintaining Outlook 5. Troubleshooting & providing resolution to problems 6. Knowledge of Windows operating system & other general desktop support issues 7. Knowledge of Internet protocols, DNS, TCP/IP and other networking concepts 8. Knowledge of Crimping & Punching 9. Install Antivirus Server 10. Provide Remote Support 11. Maintain Antivirus Back up 12. Daily, weekly & Monthly Back up 13. Ability to handle clients professionally during all interfaces 14. Log & keep records of Customer queries 15. Log calls with Service providers 16. Maintain Service Installation Reports Software skills 1.Windows operating system (server/desktop) 2.mail applications 3.Firewall & router commands. 4.Antivirus setup 5. Basic Knowledge of MS office 365 and Teams setup and troubleshooting Soft Skills Client Interaction Good Communication Skills Dressing Etiquettes Proper follow-ups and maintaining up to date reports Experience: 2 years of experience Education: Diploma (Preferred) or any relevant degree Job Type: Full-time Pay: ₹21,000.00 - ₹25,000.00 per month Work Location: In person