Desktop Support Engineer || Pune || immediate joiner

2 - 7 years

2 - 3 Lacs

Posted:7 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

Job Title:

Key Responsibilities:

  • Handle incident and service requests, including ticket creation, updates, and closure.
  • Provide walk-in support, system imaging, hardware troubleshooting, and device redeployment.
  • Support new joiner onboarding, Wi-Fi, video conferencing setups, and executive-level support.
  • Manage IT asset donations, disposals, secure data wipe (kill-disk), and IMAC activities (Install-Move-Add-Change).
  • Participate in IT transitions, internal audits, project work, and VC setups.

Required Skills & Qualifications:

  • Diploma in Electronics & Communication/Computer Engineering or a Bachelor's degree.
  • L1: 6 months to 2 years
  • L2: 2 to 4 years of hands-on experience in IT support roles.
  • Sound understanding of networking concepts, IT hardware, and AV/VC infrastructure.
  • ITIL knowledge or certification is preferred.

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