Desktop Support Engineer / Electrician

· Providing email, remote, and in-person support to troubleshoot various technical problems · Installing and configuring computer hardware, software, peripherals, and networking equipment · Resolving issues with internet connectivity, printers, scanners, and other equipment · Performing troubleshooting to diagnose system failures and identifying root causes · Escalating to a specialized team if unable to diagnose · Configuring system settings, security tools, VPN access etc · Tracking Inventory computers, devices, peripherals, components, and software licenses · Managing Asset labelling of each and every IT equipment · Diagnostics: Ability to review logs, run monitoring tools, conduct testing to pinpoint issues · Providing Support for engineering and Microsoft applications Required working knowledge regarding Ms teams / Outlook / O365 Configuration process, Archive Process, Repairing process,Electrical technicians should have skills for staying safe and doing the job correctly. Working with electricity is a dangerous job and techs must take precautions to avoid getting hurt. For this reason, there are skills that you must gain to be successful and take precautions toward injuries in this field. Proper professional electrical tech training is important to learn about and steer clear from injuries like electrical shocks, burns, and falls which can potentially be fatal. Reading blueprints and technical diagrams to determine the placement of outlets and fixtures Installing wiring, outlets, and controls Maintenance of electrical systems Inspecting transformers and circuit breakers to ensure they are up to code Identifying electrical problems using specialized tools like voltmeters, cable testers, thermal scanners, and ammeters Repairing and replacing wiring and equipment using hand and power tools such as screwdrivers, saws, drills, wire strippers, and conduit breakers Directing and training fellow workers to install, maintain, and repair wiring and systems