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Ciel Hr
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Desktop Support Engineer

Desktop Support Engineer

Ciel Hr

0 - 5 years

2 - 5 Lacs

Mumbai Maharashtra India

Posted:1 month ago| Platform: Foundit logo

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Skills Required

Good Communication Skills Technical Troubleshooting

Work Mode

On-site

Job Type

Full Time

Job Description

Role & responsibilities Experience in supporting Laptop /Desktop Users Should have knowledge on installing and troubleshooting of Operating Systems (Windows 10/ Windows 8) Should have knowledge on first level hardware and local network troubleshooting. Troubleshooting of Browser related issues Basic understanding of DNS/DHCP/Windows AD Installation of software Understanding of ITSM tool and ticket handling Good communication skills Good understanding of supporting Laptop /Tab/iPads as well. Provide technical support to end users on their day-to-day activities Monitor and perform the Compliance related activities and ensure the required compliance target is achieved. Publish daily/weekly/monthly report as defined with zero errors. Monitor the mailbox Plan and execute any activity assigned and share progressive updates. Should be flexible to meet business need. Handling VC device

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Desktop Support Engineer