Posted:1 day ago|
Platform:
Work from Office
Full Time
Expected to build knowledge and support the team.
- Participate in Problem Solving discussions. - Assist in troubleshooting and resolving client issues effectively. - Document client interactions and solutions for future reference. - Collaborate with team members to enhance service delivery and client experience.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in Service Desk Management. - Strong understanding of incident management processes. - Experience with ticketing systems and client communication tools. - Ability to analyze client issues and provide effective solutions. - Familiarity with application support and maintenance.
Artech
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