Desktop Support Engineer (3.2 LPA)

1 years

0 Lacs

Posted:1 month ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Desktop Support Engineer

Lower_Parel

Job Type: Full-time

Experience: 1.6 Years

Budget: ₹21,000 In-Hand


Key Responsibilities:

  • Provide support for

    Outlook

    ,

    Office365

    , and Windows desktops
  • Perform hardware and basic network troubleshooting
  • Manage

    Tickets

    ,

    SLAs

    , incident resolution, and

    service requests

  • Deliver remote and on-site technical support
  • Conduct root cause analysis and resolve escalations
  • Handle desktop

    patching

    , updates, domain joins, and group policy implementations


Requirements

  • 1.6+ years of experience in IT support roles
  • Experience with ticketing tools
  • Excellent troubleshooting and communication skills
  • Minimum 15 years of regular education (no correspondence courses)
  • No career gap
  • Must have complete employment documentation

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