Desktop Engineers

Provide technical support for desktops, laptops, printers, and related peripherals via on-site and remote methods.?

Troubleshoot, repair, and upgrade hardware components, including installation of RAM and disks in rack servers.?

Diagnose and resolve hardware and software issues efficiently for end users, including desktop applications such as browsers, email clients, and productivity tools.?

Perform routine preventive maintenance, repairs, and upgrades for all IT assets to ensure smooth functioning and compliance.?

Install, configure, and upgrade operating systems (Windows, Linux) on new or existing desktops and laptops; image systems if required.?

Provide user support for installing, configuring, and troubleshooting applications and software.?

Set up, replace, and move endpoint devices, complying with enterprise standards (desktop/laptop hardware, printers, phones, and other peripherals).?

Assist with server room tasks including adding or replacing server components and troubleshooting basic rack server issues.?

Required Skills

Experience in desktop/laptop/printer hardware support and basic server upgrades (RAM, disk).

Proficiency in installation and troubleshooting of operating systems (Windows/Linux/Mac).?

Familiarity with enterprise applications, desktop software (Microsoft Office, browsers, email clients, antivirus), and installation procedures.?

Physical ability to carry IT equipment, rack/unrack server components, and run network cables as required.?