Desktop Engineer - L1

0 years

3 Lacs

Posted:2 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Location of the job - Fatehgarh Sahib, Wazirabad, Punjab

End-User Support

  • Provide L1/L2 technical support to employees for desktops, laptops, printers, scanners, and peripherals
  • Diagnose and troubleshoot hardware, software, and OS-related issues
  • Respond to IT tickets within defined SLAs

System & Hardware Management

  • Install, configure, and maintain Windows OS, MS Office, and standard business applications
  • Perform system upgrades, patches, and antivirus updates
  • Manage desktop imaging, formatting, and system reinstallation

Network & Connectivity Support

  • Troubleshoot LAN, Wi-Fi, VPN, and internet connectivity issues
  • Assist with IP configuration, printer mapping, and shared drive access

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person

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