Designer | Godrej Interio | Mumbai

Job Description

Key Result Areas: 1) Customer experience delivery and management 2) Achieve business volumes. 3) Relationship management 4) Compliance Management Job Description: 1)Customer experience delivery and management 1) Handle store walk-ins - Understand customer requirement & co-create designs with customers. Guide customers on material, product, and accessories selection. 2) Ensure timely closure of designing with customers as per sales process. Create estimates & follow up with customers. 3) Visit customer homes for inspection of site jobs. 2) Achieve business volumes 1) Lead generation through architects and interior designers by relationship building. 2) Create designs in 3D software and AutoCAD. 3) Ensure timely order booking, collections. 4) Close orders and achieve desired sales targets. 3) Relationship management 1) Resolve customer complaints by coordinating with all stakeholders. 2) Take completion certificate signoffs from customers. 3) Required to do follow-ups post sales. 4) Required to go on site for taking Measurement. 4)Compliance Management 1) Work as per defined policies and procedures. 2) Should be comfortable working on weekends (Saturday & Sunday)