Deputy Manager (Invoicing Operations )

Deputy Manager (Invoicing Operations)

Key Responsibilities

• Invoicing Process & Operational Launches

  :
• Oversee and streamline the

  invoicing process

  to ensure accuracy, timeliness, and compliance with all regulations.
• Lead

  operational launches

  , ensuring all necessary resources, processes, and staff are aligned for successful execution.
• Manage the complete operational cycle, from meticulous planning through efficient execution and thorough evaluation.

• End-to-End Operations Management

  :
• Coordinate and oversee all facets of the operation, spanning from production and logistics to final delivery and customer service.
• Continuously assess and improve operational workflows to enhance efficiency and achieve cost-effectiveness.
• Identify and proactively resolve bottlenecks in the operations pipeline to ensure seamless functioning and minimal disruption.

• Stakeholder Management

  :
• Build and maintain strong, collaborative relationships with both internal and external stakeholders to ensure clear alignment on goals and expectations.
• Collaborate effectively with various departments, including finance, procurement, and HR, to support cross-functional objectives.
• Act as the main point of contact for stakeholder inquiries and issues, ensuring their prompt and effective resolution.

• Key Account Management

  :
• Manage relationships with

  key clients

  , ensuring their satisfaction and proactive responsiveness to their operational needs.
• Regularly communicate with key accounts to understand their evolving requirements, address any concerns, and ensure their long-term retention.
• Provide insightful recommendations and actionable insights based on account performance data to continuously improve service quality.

Desired Profile / Criteria / Skills

• Qualifications

  :

• MBA is required

  , preferably with a focus on Operations Management or Supply Chain.
• Strong understanding of end-to-end operations, complex invoicing processes, and effective stakeholder engagement.
• Excellent problem-solving, organizational, and leadership abilities.

• Skills

  :

• Strategic thinking and decision-making

  capabilities.
• Proficiency in

  stakeholder and client relationship management

  .
• Strong

  data analysis and process improvement

  skills.
• Excellent communication and interpersonal skills.

Key Skills

• Operation Management

• Invoicing

• Stakeholder Management

• Operational Launches

• Process Improvement

• Key Account Management

• Data Analysis

• Leadership