Deputy Area Manager - Debt Management Services - Urban GCL

3 - 5 years

6 - 11 Lacs

Posted:2 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


 Deputy Area Manager - Debt Management Services - Urban GCL 
 Job Purpose 
This position is open with Bajaj Finance Ltd.  Duties and Responsibilities 
  • Achieve collection targets for the assigned area, ensuring PI targets and target on cost of collections are met.
  • Control bucket flow cases and focus on non-starters.
  • Ensure documented feedback.
  • Comply with legal guidelines during repossession of products.
  • Address audit queries in a timely manner.
  • Ensure adequate Feet on Street availability area-wise, bucket-wise, and segment-wise.
  • Manage productivity by setting parameters for Collection Officers, Agencies, and DMAs, and monitor performance against set parameters.
  • Conduct weekly reviews with collection executives.
  • Ensure background and reference checks of agencies and DCTs being appointed.
  • Constantly evaluate DCTs and agencies.
  • Identify and manage training needs for Collection Executives (CEs).
  • Support collection officers in legal and police issues.
  • Ensure timely and profitable disposal of seized stock and safe custody of seized products.
  • Visit random customers as part of process checks.

  •  Required Qualifications and Experience 
  • People management skills.
  • Demonstrated success and achievement orientation.
  • Excellent communication skills.
  • Negotiation skills.
  • Strong bias for action and ability to drive results in a high-performance environment.
  • Demonstrated ability to lead from the front.
  • Excellent relationship skills.
  • Affirmative nature, strong leadership skills, clarity of thought, and perseverance.
  • Exceptionally high motivational levels and self-starter attitude.
  • Working knowledge of computers.
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    Bajaj Finance logo
    Bajaj Finance

    Financial Services

    Pune