Department Manager

Job Summary:

The Department Manager is responsible for leading and managing a specific section ordepartment within the retail store. This role ensures smooth day-to-day operations, drivessales targets, maintains visual merchandising standards, and delivers a superior customerexperience.

Key Responsibilities:

Sales & Customer Service.

• Achieve departmental sales and growth targets.
• Guide the sales team to deliver exceptional customer service.
• Handle customer queries and resolve issues promptly.

Team Management.

• Supervise and motivate floor staff, including Sales Associates and Cashiers.
• Schedule shifts and manage staff attendance.
• Provide on-the-job training and performance feedback.

Visual Merchandising & Store Presentation.

• Ensure the department is well-stocked, clean, and visually appealing.
• Implement and maintain company-approved VM guidelines.
• Coordinate with the VM team for regular updates and seasonal displays.

Inventory & Stock Management.

• Monitor stock levels and manage inventory control.
• Ensure timely replenishment of merchandise.
• Conduct regular stock audits and coordinate with the backend team for inward/outward movement.

Reporting & Compliance.

• Prepare and share daily/weekly sales reports with the Store Manager.
• Ensure compliance with company policies, safety standards, and hygiene protocols.
• Minimize shrinkage and theft through vigilance and adherence to SOPs.

Candidate Requirements:

• 12 th Pass / Graduate in any discipline (preferably with a focus on Retail Management or Fashion).
• 35 years of experience in fashion or lifestyle retail operations.
• Strong leadership, communication, and problem-solving skills.
• Good understanding of sales metrics, inventory, and visual merchandising.
• Ability to work flexible shifts, weekends, and holidays as required.