Delivery Senior Specialist

Job Description: As a Service Management Level 2 support, you will be responsible for Incident Management, Change Management, and Problem Management. Your role will include handling critical incidents and changes, documenting items efficiently, and ensuring smooth project management. Additionally, you will be involved in dashboard management to track and analyze relevant data. Key Responsibilities: - Handle Incident Management, Change Management, and Problem Management efficiently - Document items related to Critical Incidents and Changes - Manage project activities effectively - Perform dashboard management for data tracking and analysis Qualifications Required: - Ample experience in Incident Management, Change Management, and Problem Management - Good knowledge of Project Management - Strong understanding of documenting items for Critical Incidents and Changes (Note: No additional details of the company were mentioned in the job description provided),