Job
Description
Role Overview: As a Program Manager at Wipro, you will be responsible for leading the technical transformation implementation at the client end. Your main objectives will include strategizing, implementing, and maintaining program initiatives in alignment with organizational and client objectives. Additionally, you will oversee multiple project teams to ensure program goals are met, while managing budget and funding channels for maximum productivity. Key Responsibilities: - Collaborate with cross-functional teams and business stakeholders to design and enhance end-to-end processes for operations. - Lead process improvement initiatives by identifying areas for enhancement, conducting data analysis, and developing actionable recommendations. - Design and drive large transformation initiatives involving automation, RPA, AI/GenAI, Chatbots, CX tools, workflow orchestration, and more. - Drive automation initiatives through technology and process optimization to streamline manual tasks and improve productivity. - Stay updated on industry trends, emerging technologies, and regulatory changes to enhance business initiatives. - Manage project meetings, engage with stakeholders, and ensure timely completion of transformation initiatives. - Perform quality control by reviewing designs created by Functional Consultants and Tech Architects. - Obtain sign-off on design, UAT, and Hypercare from customers. - Establish working relationships with project sponsors, business stakeholders, and technology partners. Qualifications Required: - 5+ years of upper-management experience, preferably in program management. - Strong leadership, time management, facilitation, and organizational skills. - Core experience in Digital Transformation in Telecom order management and front office processes. - Experience in stakeholder management and change management principles. - Knowledge of performance evaluation processes. Additional Company Details: Wipro Limited is a leading technology services and consulting company with a holistic portfolio of capabilities in consulting, design, engineering, and operations. With over 230,000 employees and business partners across 65 countries, Wipro is dedicated to helping customers, colleagues, and communities thrive in an ever-changing world. Note: PMP certification, technical understanding of various platform architecture, and experience in current technologies like AI/GenAI are considered advantageous for this role. Role Overview: As a Program Manager at Wipro, you will be responsible for leading the technical transformation implementation at the client end. Your main objectives will include strategizing, implementing, and maintaining program initiatives in alignment with organizational and client objectives. Additionally, you will oversee multiple project teams to ensure program goals are met, while managing budget and funding channels for maximum productivity. Key Responsibilities: - Collaborate with cross-functional teams and business stakeholders to design and enhance end-to-end processes for operations. - Lead process improvement initiatives by identifying areas for enhancement, conducting data analysis, and developing actionable recommendations. - Design and drive large transformation initiatives involving automation, RPA, AI/GenAI, Chatbots, CX tools, workflow orchestration, and more. - Drive automation initiatives through technology and process optimization to streamline manual tasks and improve productivity. - Stay updated on industry trends, emerging technologies, and regulatory changes to enhance business initiatives. - Manage project meetings, engage with stakeholders, and ensure timely completion of transformation initiatives. - Perform quality control by reviewing designs created by Functional Consultants and Tech Architects. - Obtain sign-off on design, UAT, and Hypercare from customers. - Establish working relationships with project sponsors, business stakeholders, and technology partners. Qualifications Required: - 5+ years of upper-management experience, preferably in program management. - Strong leadership, time management, facilitation, and organizational skills. - Core experience in Digital Transformation in Telecom order management and front office processes. - Experience in stakeholder management and change management principles. - Knowledge of performance evaluation processes. Additional Company Details: Wipro Limited is a leading technology services and consulting company with a holistic portfolio of capabilities in consulting, design, engineering, and operations. With over 230,000 employees and business partners across 65 countries, Wipro is dedicated to helping customers, colleagues, and communities thrive in an ever-changing world. Note: PMP certification, technical understanding of various platform architecture, and experience in current technologies like AI/GenAI are considered advantageous for this role.
