Job
Description
ANSR is hiring for one of its clients. About Dr. Martens: Dr. Martens is an iconic British brand founded in 1960 in Northamptonshire. Initially designed for workers seeking durable boots, the brand quickly gained popularity among various youth subcultures and music movements. Dr. Martens has evolved beyond its working-class origins, maintaining its proud heritage. Six decades later, Docs or DMs are worn worldwide as a symbol of empowerment and individual attitude. The company is listed on the main market of the London Stock Exchange and is a constituent of the FTSE 250 index. The Delivery Manager, DTC, Discovery will have a pivotal role in ensuring the smooth delivery of front-end multi-channel customer experience projects in a fast-paced, global fashion retail environment. The individual will optimize team performance and align project objectives with business goals. As a Delivery Manager / Lead, you will: - Lead the delivery of complex front-end multi-channel customer experience projects using Agile methodologies such as Scrum or Kanban. - Collaborate with cross-functional teams, including UX/UI designers, developers, and stakeholders, to ensure projects meet business requirements. - Take ownership of project timelines, manage risks, and address delivery bottlenecks. - Drive continuous improvement and enhance team processes. - Employ data-driven metrics to monitor performance and showcase value delivery. - Cultivate a culture of collaboration, agility, and innovation. Must-Have Experience & Skills: - Managing delivery of retail commerce technology using Agile project management tools like JIRA, Trello, or Azure DevOps. - Experience in project planning, team setup, and establishing project timelines and deadlines. - Proficiency in project and stakeholder management, people management, and strong communication skills. - Experience in front-end technology implementation and team handling. - Prior experience in Retail / e-commerce domain/industry is essential. Soft Skills: - Exceptional communication and leadership skills. - Strong problem-solving abilities. - Ability to thrive in a dynamic environment. Education: - Bachelor's degree in computer science, Information Systems, Marketing Technology, or a related field. - Relevant certifications such as Certified ScrumMaster, PMI-ACP, or SAFe Agilist are advantageous. Nice to Have Skills: - Experience in the retail industry, especially in a global context. - Track record of managing cross-functional technology teams in front-end development or customer experience projects. - Familiarity with front-end technologies, customer journey mapping, and digital marketing tools. - Knowledge of Google Analytics, Google Tag Manager, Monetate, SAP Hybris Technical Skills, DevOps practices, CI/CD pipelines, and automation. At Dr. Martens, the core values of Rebellious Self Expression drive our culture. We believe in the values of BE YOURSELF, ACT COURAGEOUSLY, and SHOW YOU CARE, which guide how we collaborate and work together. Additionally: - Foster great relationship management to achieve results through effective teamwork. - Uphold and promote the DMs culture within the team. - Encourage a highly engaged team culture, providing guidance and support to team members. - Take ownership of personal development, actively seeking feedback for self-awareness. - Share best practices and encourage collaborative problem-solving. - Lead by example in matters of DE&I and wellbeing. Are you ready to fill your boots Apply now. Dr. Martens strives to create an inclusive environment where individuals can excel and express themselves. We value every member of the Dr. Martens community, regardless of their role.,
