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Debt Recovery Agent

0 - 31 years

1 - 3 Lacs

Doddanekundi, Bengaluru/Bangalore

Posted:1 day ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking a results-driven Debt Recovery Agent to join our team. As a Debt Recovery Agent, you will be responsible for contacting customers via phone to recover outstanding debts. Your primary goal will be to negotiate payment plans, resolve disputes, and build relationships with customers to ensure timely payments. Key Responsibilities: 1. Make outbound calls to customers to discuss outstanding debts and negotiate payment plans. 2. Build rapport with customers, understand their financial situation, and offer suitable payment solutions. 3. Meet daily/weekly/monthly collection targets and adhere to performance metrics. 4. Document all interactions with customers accurately and maintain records in our CRM system. 5. Stay up-to-date with company policies, procedures, and regulatory requirements. 6. Collaborate with team members and management to achieve departmental goals. What We Offer: 1. Competitive salary and incentives. 2. Opportunities for career growth and professional development. 3. Training and support to enhance your skills.

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