Debt Collector Agent

Job Description

Job Overview We are seeking a dedicated and detail-oriented Debt Collector to join our team. The ideal candidate will be responsible for managing accounts receivable, ensuring timely collection of debts, and maintaining positive relationships with clients. This role requires a strong understanding of financial concepts and excellent communication skills to effectively negotiate payment arrangements. Duties Contact clients via phone or email to collect outstanding debts and negotiate payment plans. Maintain accurate records of all communications and transactions related to accounts. Analyze accounts to identify discrepancies and resolve issues related to payments. Perform account reconciliation and ensure all debits and credits are accurately recorded. Utilize knowledge of medical terminology and ICD-10 codes when dealing with healthcare-related accounts. Collaborate with the revenue cycle management team to streamline collection processes. Provide exceptional customer service while addressing client inquiries and concerns regarding their accounts. Conduct telemarketing efforts to reach out to potential clients for debt recovery. Experience Proven experience in debt collection or a similar role is preferred. Familiarity with revenue cycle management, medical billing, and accounts receivable processes is highly desirable. Strong understanding of financial concepts, including account analysis and reconciliation. Knowledge of medical terminology and ICD-10 coding is a plus. Excellent communication skills, both verbal and written, with the ability to handle sensitive conversations professionally. Proficient in using collection software and Microsoft Office Suite. Join our team as a Debt Collector where you can contribute to our mission while developing your skills in a supportive environment. Job Type: फ़ुल-टाइम Pay: From ₹16.65 per hour License/Certification: DRA (Required) Work Location: In person Application Deadline: 20/06/2025 Expected Start Date: 18/06/2025