We are seeking a motivated and results-driven Debt Collection Executive to manage and recover outstanding payments from customers while maintaining a professional and ethical approach. The ideal candidate will have strong communication skills, negotiation abilities, and a good understanding of collection processes and compliance requirements.

Key Responsibilities

Contact customers via phone or in person to collect overdue payments
Follow up on delinquent accounts and negotiate payment plans
Maintain accurate records of customer interactions and payment status
Ensure compliance with company policies and legal/regulatory guidelines
Resolve customer disputes and escalate complex cases when required
Coordinate with internal teams.
Achieve monthly collection targets
Update trails in Mobile application.
Conduct field visits (if applicable) for collections.

Requirements & Qualifications

Education Plus two and above.
Proven experience in debt collection or recovery (0–5 years)
Strong verbal and written communication skills
Ability to negotiate and handle difficult conversations professionally
Basic knowledge of accounting, credit policies, and recovery laws
Willingness to work under pressure and meet targets.

Work Location

Office-based / Field-based

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

Paid time off

Work Location: In person

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Debt Collection Agent