8 Dealer Support Jobs

As a Customer and Market Insights specialist at our company, your role will involve developing an in-depth understanding of customer and influencer preferences in the assigned market. You will be responsible for analyzing competition offerings versus our offerings to identify key areas of improvement. Your key responsibilities will include: - Ensuring market penetration and coverage for Walplast Tile Adhesive/ Construction Chemical Products by implementing aggressive market coverage strategies. - Supporting dealers and managing inventory effectively by convincing and enabling channel partners to invest in and maintain appropriate inventory levels. - Developing and implementing sales strategi...

Good Comm. Skills Interview Mode- F2F at Bawal. Dealer Support. Support to front sales team. Internal Documents & Coordination. Back- end sales. Sales admin. Sales Reports, MIS, Excel, Vlookup, Hlookup, Pivot, Data Links, Quotations. Email Comm. Required Candidate profile Looking candidates from Heavy Machinery/Construction Equipment/Trailer Manufacturing/Commercial Vehicles/Logistic Companies. Comfortable & Confident to coordinate with foreign business channel dealer.

As a Customer and Market Insights professional, you will be responsible for developing a comprehensive understanding of customer and influencer preferences in the assigned market. This involves analyzing the offerings of competitors in comparison to our own products. Your role will also focus on ensuring the market penetration and coverage of Walplast Tile Adhesive/ Construction Chemical Products by implementing aggressive strategies to increase market reach and penetration. In addition, you will play a key role in providing support to dealers and managing inventory effectively. This includes persuading channel partners to invest in and maintain optimal inventory levels of Walplast Tile Adhe...

You will be a Product Support Engineer responsible for providing effective after-sales service support for the company's electronics products across India. Your main responsibilities will include addressing customer complaints, providing installation support, troubleshooting and repairing alternators, DC motors, controllers, and related components, as well as building a strong network of service partners and dealers. Additionally, you will be required to train dealers, OEM customers, and internal teams, maintain service records, and collaborate with sales and product teams for product improvement based on customer feedback. To excel in this role, you should have experience in the electronics...

You will be a valuable member of our team as a Product Support Engineer, responsible for providing efficient after-sales service support for our electronics products across India. Your role will involve addressing customer complaints, conducting troubleshooting, performing installations and repairs, and ensuring customer satisfaction through proactive engagement. Your key responsibilities will include analyzing customer complaints and resolving issues in a timely manner, offering support for installation, troubleshooting, and repair of alternators, DC motors, controllers, and related components. You will also be involved in suggesting improvements for power electronic components and control ...

Liaising with service technicians about parts ordering and ensuring parts are available when needed Answering questions about service outcomes and scheduling & booking appointments, vehicle drop-off, and vehicle pick-up Should have valid bike license Required Candidate profile Strong understanding of automotive technology Exp. in 2-wheeler service operations Strong technical & team management skills Outside WB/Kolkata preferred Accommodation assistance provided Gen - Male

Liaising with service technicians about parts ordering and ensuring parts are available when needed Answering questions about service outcomes and scheduling & booking appointments, vehicle drop-off, and vehicle pick-up Should have valid bike license Required Candidate profile Strong understanding of automotive technology Exp. in 2-wheeler service operations Strong technical & team management skills Outside WB/Kolkata preferred Accommodation assistance provided Gen - Male

Key Responsibilities: Lead Process Improvements: Drive systems and process improvements by collaborating with internal teams. Customer Feedback Analysis: Analyze feedback from customer surveys to identify areas for improvement and boost the Net Promoter Score (NPS). Post-Service Follow-Up: Use CRM tools to address customer grievances and ensure quick resolution. Promote Digital Tools: Encourage the adoption of CRM-integrated tools to improve dealer workshop efficiency. Support Dealers Regional Offices: Provide support for CRM solutions and ensure adherence to service standards at dealer locations. Key Challenges: Managing multiple projects and deadlines. Analyzing data to draw actionable ins...