You will be a valuable member of our team as a Product Support Engineer, responsible for providing efficient after-sales service support for our electronics products across India. Your role will involve addressing customer complaints, conducting troubleshooting, performing installations and repairs, and ensuring customer satisfaction through proactive engagement. Your key responsibilities will include analyzing customer complaints and resolving issues in a timely manner, offering support for installation, troubleshooting, and repair of alternators, DC motors, controllers, and related components. You will also be involved in suggesting improvements for power electronic components and control systems, building a network of service dealers and partners, conducting training sessions for dealers and internal teams, and maintaining service records and documentation. Collaboration with sales and product teams to enhance product quality based on customer feedback, reporting key issues to management, and upholding service quality standards will be integral parts of your role. Additionally, you will be expected to travel across India for on-site support, audits, or installations as required. This is a full-time position with benefits including health insurance, life insurance, paid sick time, paid time off, and Provident Fund. The work schedule is on day shift from Monday to Friday. As part of the application process, you will be asked questions regarding your experience as a Product Support Engineer, current CTC and expected salary, notice period, experience in power electronics and handling IGVT, mosfet, thyristors, as well as knowledge of communication protocols for machine-to-machine communication. The work location for this role is in person, providing you with the opportunity to make a meaningful impact on our customers" satisfaction and product performance.,
You will be a Product Support Engineer responsible for providing effective after-sales service support for the company's electronics products across India. Your main responsibilities will include addressing customer complaints, providing installation support, troubleshooting and repairing alternators, DC motors, controllers, and related components, as well as building a strong network of service partners and dealers. Additionally, you will be required to train dealers, OEM customers, and internal teams, maintain service records, and collaborate with sales and product teams for product improvement based on customer feedback. To excel in this role, you should have experience in the electronics domain, be proficient in handling both electrical and electronics-based service tasks, and have knowledge of power electronic components and control systems. You will also need to have good communication skills to interface with customers and service partners effectively. This position is full-time, and you will be expected to travel across India for on-site support, audits, or installations as required. As a Product Support Engineer, you will benefit from health insurance, life insurance, paid sick time, paid time off, and Provident Fund. The work schedule is day shift from Monday to Friday. Prior to applying, please be prepared to answer questions related to your experience as a Product Support Engineer, your current CTC, expected salary, notice period, knowledge of power electronics, and experience with communication protocols machine to machine. The work location is in person.,
Hiring for a Client! A globally recognised manufacturing company is seeking a highly driven and strategically minded Commercial Salesperson for North and East India to manage its growing production and assembly operations in north and east India and will be sitting Kanpur office branch. The person will spearhead our growth initiatives across key sectors such as automation, robotics, renewable energy, and medical equipment. The ideal candidate will bring technical expertise, sales acumen, and a client-focused mindset to drive business expansion and deepen market penetration. This position requires a self-motivated individual with strong communication skills and the ability to engage with decision-makers, develop strategic partnerships, and close complex sales deals. The role involves extensive travel within India and occasional international visits. LOCATION - KANPUR, U.P. NOTE - Only MANUFACTURING background sales candidate apply!! Key Responsibilities To assist the organisation’s sales and growth by identifying new business opportunities Identify emerging markets, segments, product combinations Provide ideas to attract new clients and keep the management updated about market and competitor activities Designing and implementing in consultation with the Country Head, a strategic sales plan that expands company’s customer base and ensure its strong presence; Build contacts with potential clients to create new business opportunities Make cold calls for new business opportunities Keep prospective customer database updated Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs; Assesses risks and makes recommendations based on a thorough analysis of all factors involved in a business situation; Works efficiently and calmly tight deadlines or other stress factors arise; To perform any other task as and when assigned by the country head Key Performance Indicators (KPIs) Achievement of quarterly and annual revenue targets Number of new customer accounts acquired Customer retention and satisfaction scores Win/loss ratio on submitted proposals Market expansion in untapped regions or sectors Strategic partnerships and channel developments Qualifications & Experience Bachelor’s degree in Electrical Engineering (BE Electrical) – Mandatory MBA in Sales or Marketing – Mandatory 4-7 years of proven experience in B2B sales, preferably in automation, robotics, or industrial electrical components Strong understanding of technical sales processes and customer lifecycle management Proficiency in Microsoft Office Suite Familiarity with or working knowledge of CRM platforms will be an added advantage Excellent written and verbal communication skills Demonstrated ability to work independently and manage multiple priorities in a dynamic environment Willingness to travel extensively across India and occasionally overseas Functional Competencies Business development strategy and execution Technical understanding of electrical components (alternators, motors, drives) CRM utilization and pipeline management Commercial proposal drafting and contract negotiation Industry-specific market analysis Channel partner development and management Cross-functional project coordination B2B sales lifecycle management Behavioral Competencies Results orientation and accountability Strategic and analytical thinking Customer-centric mindset Strong interpersonal and negotiation skills Resilience and adaptability Time management and prioritization Collaborative spirit and team orientation High degree of initiative and ownership Job Type: Full-time Pay: ₹60,000.00 - ₹90,000.00 per month Benefits: Health insurance Life insurance Paid sick time Paid time off Provident Fund Application Question(s): Do you have Bachelor's Degree In Electrical Engineering (MANDATORY)? How many years of Business Development experience do you currently have? Do you have 4-7 years of proven experience in B2B sales, preferably in automation, robotics, or industrial electrical components? Willingness to travel extensively across India and occasionally overseas? What is your current ctc and expected ctc (our budget is up to 12 LPA) The job location is Kanpur. Are you open to relocate if do not belong to Kanpur? what is your notice period? Work Location: In person