DC Partner

**Job Description:** You will be responsible for visiting customer locations to convince and convert leads assigned by the company for availing Oros gold loan products. Additionally, you will attend to customers visiting the branch, ensuring smooth execution of loans and providing top-quality service for a great customer experience. Your role will involve verifying customer KYC as per the standard process, accurately appraising gold ornaments using touchstone, acid, and saltwater, and conducting demos for customers to showcase in-depth app knowledge. Building long-term relationships with customers for future business and securely handing over pouches and loan documents at storage locations will also be part of your responsibilities. **Key Responsibilities:** - Visit customer locations and convert leads for Oros gold loan products - Attend to branch customers and ensure smooth loan execution - Provide top-quality service and great customer experience - Verify customer KYC as per standard process - Accurately appraise gold ornaments using touchstone, acid, and saltwater - Conduct demos for customers to showcase app knowledge - Build long-term relationships with customers - Securely hand over pouches and loan documents at storage locations **Qualification Required:** - Proficiency in Tamil and English languages - Good interpersonal skills to build rapport with customers - Proficiency in using mobile technology and applications - Possession of a two-wheeler and valid license for travel - Technical skills in appraising gold purity using touchstone and acid method, stone deduction, and identifying brittleness and sonority - Strong communication and convincing skills for customer interactions - Ability to ensure accurate valuation including capturing the right carat and proper stone deduction,