DC Partner and CRM

The ideal candidate for this Full-time position based in Pune should have a minimum of 3 years of experience in Gold Loan Appraising, particularly in the NBFC or Banking Industry. Responsibilities: - Visit customer locations to persuade and convert leads provided by the company into Oros gold loan products - Assist customers visiting the branch to ensure seamless loan execution - Deliver excellent service and ensure a positive customer experience for all Oro clients - Meet customers" gold loan requirements efficiently - Verify Customer KYC according to the established process - Accurately appraise gold ornaments using touchstone, acid, and saltwater - Demonstrate in-depth knowledge of the app and conduct demos for customers - Establish long-term relationships with customers to drive future business - Safely hand over pouches and loan documents at designated storage locations Requirements: - Proficiency in Marathi, Hindi, and English languages - Strong interpersonal skills to build rapport with customers effectively - Proficient in using mobile technology and applications - Possession of a two-wheeler and a valid license for travel purposes - Technical skills including the ability to appraise gold purity using touchstone and acid methods, perform stone deduction, and identify brittleness and sonority - Excellent communication and persuasion abilities - Ensuring accurate valuation by capturing the correct carat, proper stone deduction, etc. This role requires a candidate who is detail-oriented, customer-centric, and possesses the necessary technical skills to excel in the gold loan appraising domain.,