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Outworx Solutions
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DC Ops Manager

DC Ops Manager

Outworx Solutions

3 - 8 years

|

4 - 7 Lacs

Posted:-1 days ago| Platform:

Apply

Skills Required

datacenter cloud server inventory management infrastructure operations maintenance itil change implementation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Level: L2+L3

Timely preparation of SLA report for review by DC Manager
Server Inventory management
Manage Infrastructure Operations, Support, Maintenance services
Guide and support team members in call closure and escalation
Pursue with team for change implementation and closure
Tracking and closing daily issues by coordinating with respective customer SMECompliance tracking
Server commissioning and De-commissioning updates
Daily BAU activity management, incident allocation management
Publish weekly & Monthly dashboard for all the managed services

Tools and Technology:

Knowledge of Datacenter, Cloud Technologies
Automation, ITIL Process

Certification

ITIL certified

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