Database TSR (Technical Support Representative)

Tata Consultancy Services

3 - 7 years

25 - 40 Lacs

gandhinagar chennai bengaluru

Posted:2 weeks ago| Platform:

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Skills Required

cloudops mysql mongodb postgres postgres database

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role- Database TSR (Technical Support Representative)

Required Technical Skill Set- L2 MySQL / Postgres / Mongo Databases, L1-L2 Cloud Ops

No of Requirements

Desired Experience Range- 3 to 7 years

Location of Requirement- Chennai, Gandhinagar, Bangalore

Desired Competencies (Technical/Behavioral Competency)

Must-Have

(Ideally should be at least 3 years of hands-on with Database systems)

Should have proficiency in database languages, operating systems, hardware components, and various cloud platforms
Experience and exposure in installing & configuration, performance tuning & optimization
Hands-on with replication & schema designing, query optimization, data security procedures
Regularly updating and maintaining the system to ensure optimal performance and security
Exposure in configuring and managing network devices and services
Maintaining accurate and up-to-date documentation of system configurations, procedures, and troubleshooting steps
Identifying, resolving technical issues, and diagnosing the root cause of technical problems, whether hardware, software, or network-related
Providing technical assistance to users, both internal and external, through various channels
Communicating technical information clearly and concisely to users and stakeholders
Setting up and tearing down cloud resources (servers, storage, networks) as needed
Ensuring consistent and secure configurations across the cloud environment
Support with 24x7 operations (Rotational Shifts)
English language (verbal and written) Proficiency is must

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