Data Center Operations

Hi,

About the Role : Shift Lead

Role Objective:

• Having knowledge about operation and maintenance at data center and its critical equipments such as

  Transformer DRY & OIL type, RMU, VCB, ACB, D.G Set, PDU, Battery Banks, UPS and all other switchgears etc.

• Commissioning, maintenance and troubleshooting of HT & LT system

  , APFC PANELs for power factor correction. Protective Relays likes O/C, E/F, and O/V, U/V with all safety interlocks.

• Having knowledge in HVAC system water cooled technology of Chiller

  - 500TR-1000TR, Cooling tower, Primary Pumps, Secondary Pumps & Condenser Pumps, PAC (precision air conditioning), CRAH Units (UP to 50 TR), AHU, FCU, CSU, Air washer, Dehumidifier’s, VRF & split AC Units.

• Managing & Monitoring Firefighting system

  –FM200, Novec 1230, Smoke Detectors, Fire Control Panel, RI, handhold fire extinguisher cylinder, Hydrant & Sprinkler system.

• Monitoring & maintaining IBMS System

  - Power, Cooling, CPM, WLD, VESDA, Rodent Repellant System, Gas Suppression system, CCTV, ACS (Access Control System), PAS (Public Address System).

• Plumbing W.T.P.

  (MGF, ACF, Softeners and R.O. Plant- 2*30 KL), STP.

• Monitoring

  & Maintaining

  of PUE, WUE & CUE.
• Planning for new equipment’s installation.
• Overall supervision of Building maintenance work and handling all complaints-related issue.
• Maintaining all files and formats Daily/Weekly/Monthly/Annually Reports & presenting to management.
• 100 % preventive maintenance of all engineering equipment’s to minimize breakdowns & reduction in R & M cost & Coordination with vendors to rectify the fault as per SLA.
• Preparing root cause analysis for regular breakdown.
• Internal Audit and verification of sites & ensuring that all certificates of compliance are maintained and up to date in accordance with relevant legislation
• To ensure cost optimization-Track & review monthly cost of operation. Resource optimization.
• Ensure billable space optimization, Ensure billing accuracy to be achieved to 100%
• To ensure DC hosting renewals are happening well in time
• Service Delivery-100% uptime of DC, Uptime and availability of AHU, UPS, Power and Security systems. 100%
• Service Delivery: customer-100% service availability
• Transition-New customer provisioning withing project plan-100% (Track OB- Invoice cycle management)
• Customer relationship-Ensure communication to customer on relevant issues, meeting customers as needed by business & for service delivery . 100%
• Internal projects-Site specific internal infra new project management,
• Ensure all PSS and projects plans are being prepared and shared with customer on time .
• Ensure Customer Audits-Audit compliance are 100% success and meets their requirements
• Ensure all business teams are getting support-Assist/support business (customer visits & RFP response), Presales and Product team, 100%
• Process Compliance-Periodic maintenance of DC components as per BCP Ensure updation and maintenance of all records and reports as per process guide lines 100%
• Ensure timely delivery and sharing of MIS-Monthly ,DCCP with management and review if required by management
• Ensure SLA Maintenance - Incident & Problem management Ensure calls are getting attended & SLA met Ensuring proactive and timely support to reduce calls month on Month basis (Zero TAC for Sify Infrastructure related problem). 100%
• Ensure process Upgrade/improvement-Identification of need for process improvement and implementation. Regular process review, act upon internal audit findings.
• Ensure process Compliance-Adhering to ISO 27001, ISO 9001, ISO 20000 standards, PCIDSS ISO 45K etc
• Ensure vendor management-Contract utilization & review are being carried out regularly
• Ensure knowledge enhancement (Technical as well as Soft skill)for self and team members Periodic training within the team. Set directions for training criteria for each associate
• Mentoring-Periodic team meeting, empower and motivate team.
• Succession Planning-Succession planning for key associates
• Employee Development-Certification Self & team members

If you are interested in above opportunity, then please share your updated profile for further discussion along with following details.

Total Experience:

Relevant Experience:

Current CTC:

Expected CTC:

Notice Period:

Thanks & Regards

Leena Jadhhav

HR Manager

Email: leena.jadhhav@sifycorp.com