Job
Description
Execute and maintain automated and manual tests for Key Management API integrations Troubleshoot and resolve issues with Key Management APIs, including communication between components and data security validation. Understand the different modules of the KMS internal solution. Use Bruno for API testing and debugging of encryption services. Manage, configure, and support cryptographic operations. Log, track, and resolve bugs and incidents related to Key Management and encryption systems. Assist in the configuration and setup of Key Management systems, ensuring proper encryption and key policies are applied. Review and implement configuration changes to meet customer requirements or to resolve issues. Provide guidance and assistance to customers on best practices for Key Management configurations. Perform reload procedures to refresh systems as needed, ensuring proper initialization and key management functionality post-reload. Document the reload process and any related troubleshooting to ensure consistency in future operations. Offer technical support to customers regarding issues related to Key Management, such as API errors, configuration changes, and troubleshooting. Provide clear and timely communication to customers, resolving technical issues or escalating them to higher support tiers as needed. Train and guide customers on key management policies, system configurations, and best practices. Collaborate with internal teams (DevOps, KMS Admin & other L1 & L3 Support Teams) to resolve issues and improve system functionality. Create and maintain technical documentation, troubleshooting guides, and knowledge base articles. Assist with ongoing improvements to the product through feedback from support issues and customer interactions. Job requires 24 / 7 support and the analyst needs to work in multiple shifts on rotational basis Skill 3 to 5 Years Experience in Key Management Systems (e.g., HSM, encryption key handling, API security). Strong API testing skills, including hands-on experience with tools like Apigee, Bruno, Postman, Swagger, or similar. Experience with monitoring tools (Mastering Dynatrace would be a plus) Familiarity with cryptography concepts Proficiency in encryption protocols, key lifecycle management, and certificate management. Knowledge of security standards and protocols related to encryption and key management (e.g., PKI, SSL, TLS). Experience in performing system reloads and troubleshooting in production environments. Strong customer-facing communication skills, able to explain complex technical concepts clearly to non-technical stakeholders. Proficiency in scripting languages (e.g., Python, Bash) for automation or troubleshooting purposes. Familiarity with security platforms, cloud services, or enterprise-level IT infrastructure (Optional) Configuration Management experience, including using configuration files, databases, and environments in relation to security applications. (Optional) Understanding of compliance frameworks such as PCI DSS, GDPR, HIPAA, and NIST guidelines. Preferred Qualification: Bachelor s degree in computer science Information Technology, or related field, or equivalent work experience. Experience with cloud-based KMS solutions (e.g., AWS KMS, Azure Key Vault, or Google Cloud KMS). Familiarity with SIEM tools and security monitoring. Knowledge of network security principles and firewall management. Job Family Information Technologies & Systems Renault Group is committed to creating an inclusive working environment and the conditions for each of us to bring their passion, perform to the full and grow, whilst being themselves. We find strength in our diversity and we are engaged to ensure equal employment opportunities regardless of race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, etc. If you have a disability or special need requiring layout of the workstation or work schedule, please let us know by completing this form. In order to follow in real time the evolution of your applications and to stay in touch with us, we invite you to create a candidate account. This will take you no more than a minute and will also make it easier for you to apply in the future.
