Posted:-1 days ago|
Platform:
Work from Office
Full Time
You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.
a transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Platform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance.
•Adaptable and flexible
•Problem-solving skills•Agility for quick learning•Ability to work well in a team•Commitment to quality
Vision Beyond Resources India
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