Customer Support Specialist

Job Title: Customer Support Specialist
Location: Chinar Park, Kolkata

Experience: More than 6 months

Job Description:

We are looking for confident and enthusiastic individuals to join our team as Telemarketing Executives.

Key Responsibilities:

• Make outgoing calls to connect with prospective clients
• Clearly explain company services and respond to basic queries
• Schedule and coordinate appointments
• Maintain accurate call records and follow-ups using internal tools
• Ensure a polite and professional approach during all interactions
• Meet daily call and coordination targets set by the team

Requirements:

• Good spoken communication
• Ability to explain information clearly and confidently
• Basic computer knowledge; familiarity with CRM is a plus
• Strong listening and coordination skills
• Positive attitude and willingness to learn

Perks & Benefits:

• Fixed monthly salary with performance-based incentives
• Paid leaves available after probation period
• Supportive and friendly work environment
• Structured training and skill development programs
• Opportunity to grow within a professional setup
• Office-based, fixed working hours (no rotational or night shifts)
• Weekly off on Sundays and national holidays observed

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Education:

• Higher Secondary(12th Pass) (Required)

Location:

• Kolkata, West Bengal (Required)

Work Location: In person