Customer Support Specialist (Fresher)

0 years

0 Lacs

Posted:2 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Company Description

Datrix IT Services is a leading provider of software solutions, website design, mobile app development, and IT infrastructure support. We are committed to enabling businesses with custom digital solutions, including data cleaning and virtual assistance. With a focus on innovation and quality, we strive to exceed client expectations. Join us in paving the way for a tech-driven future.


Role Description

This is a full-time, on-site role for a Customer Support Specialist, based in Gandhinagar. The primary responsibilities include addressing customer inquiries, resolving technical issues, ensuring customer satisfaction, and providing efficient support through phone, email, or chat. Additionally, you will assist in analyzing customer feedback to facilitate service improvements.


Qualifications

  • Fluent in English
  • Basic Excel knowledge

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