Customer Support Specialist

EDMIUM

0 - 2 years

1 - 3 Lacs

vijayawāda

Posted:5 hours ago| Platform: GlassDoor logo

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Skills Required

support communication service drive

Work Mode

On-site

Job Type

Full Time

Job Description

Outbound calls
To explain our products and services to customers
Resolving queries and issues related to the universities and courses.

Required Candidate Profile:

Proficient in both verbal and written communication skills.
Capable of efficiently managing multiple critical tasks.
Strong communication abilities, with prior experience in customer care within any service-oriented industry being advantageous.
Possesses good computer literacy.
Proficiency in English, Hindi, and Telugu, along with a drive for professional advancement, is essential.
Ability to handle customer inquiries, provide product explanations, and offer relevant information.
Mandatory follow-up with leads through phone calls, emails, and WhatsApp messages.

REQUIREMENTS:

Experience: 0 to 2 years
Only Female candidates can apply

Job Type: Full-time

Pay: ₹14,000.00 - ₹25,000.00 per month

Benefits:

Cell phone reimbursement

Work Location: In person

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