Customer Support Representative - Rotational shifts

Salary: Up to 40,000 CTC + Shift Allowance + Cab Facility + Health Insurance
Work Environment: Rotational Shifts with Rotational Weekoffs

About the Role

We’re looking for enthusiastic and customer-centric individuals with a passion for technology and helping others. As a Customer Support Associate, you will handle and resolve customer queries with empathy, accuracy, and professionalism. Your role will significantly impact the customer experience and overall team success.

Key Responsibilities

• Respond to incoming customer inquiries
• Troubleshoot and resolve customer issues with clarity and empathy
• Provide product-related support and guide customers toward solutions
• Make outbound calls to customers or partners when required
• Ensure every interaction leads to an exceptional customer experience

What You Bring

• 6+ months of customer service experience preferred (Freshers are welcome)
• Strong written communication skills (grammar & spelling)
• Computer-savvy with good typing and navigation skills
• Experience in Travel & Hospitality is an added advantage
• Flexibility to work in a 24/7 rotational environment with rotational weekoffs
• A patient, caring, and solution-oriented approach

What You Can Expect

• Supportive, encouraging, and knowledgeable leadership
• A diverse, inclusive, and community-driven work culture
• Continuous learning and career-growth opportunities
• Competitive compensation & performance bonuses
• Shift Allowance, Cab Facility, and Health Insurance

Job Types: Full-time, Permanent, Fresher

Pay: ₹26,000.00 - ₹40,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person