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Customer Support Representative

0 - 5 years

2 - 4 Lacs

Gurugram

Posted:14 hours ago| Platform: Naukri logo

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Skills Required

Customer Support Customer Service Solving Queries Customer Care Customer Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Interested candidates can share their CV to Zoya Hasan on 9818058256 or can mail on zoyahasan@policybazaar.com Job Location - Gurgaon, Haryana Salary - 2.5LPA to 4LPA Interview Mode - Face2Face What would be the roles and responsibilities Providing complete information about the product to the customer. Solving all product or service related issues of the customers. Preparing the Customer Service Guidelines Keeping a Record of the Customers Giving the right pitch to the potential customers, so they end up buying the product or availing the services. Keeping a proper record of the customers. Maintaining and updating the information of the customers regularly. Providing the best possible solution to the queries of the customers. Making products and services reports by collecting and analysing the information provided by the customers. What we are looking for in a candidate Should be Confident & Dynamic. Should have a bent towards Sales. Excellent interpersonal and listening skills Good persuasion skill. Should be efficient in converting customer interest into sales. Good negotiation skills. Team Player Quick learner, creative and achiever. Passionate about work output Desired Skills and Experience SSC or higher education. Fresher or Experience Ability to communicate effectively Hindi & English language. Basic computer skills. What do we offer? Amazing work culture. Complete Day shift. 6 Day working 1 Roster off Unlimited Incentives Good opportunity for career progression. GMC- Group medical coverage Gratuity is paid as per applicable law which is over and above total offered CTC Regards Zoya Hasan Hiring Team PolicyBazaar 9818058256

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Policybazaar
Policybazaar
www.policybazaar.com

Insurance

Gurgaon Haryana

1001-5000 Employees

414 Jobs

    Key People

  • Yashish Dahiya

    Co-Founder & CEO

  • Alok Bansal

    Co-Founder & CFO

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