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Customer Support Representative

0 years

0 Lacs

Gurgaon

Posted:16 hours ago| Platform:

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Skills Required

support service communication collaborative

Work Mode

On-site

Job Type

Full Time

Job Description

We’re currently seeking a skilled customer support executive to help us provide top-notch service to our customers Your daily responsibilities will include addressing customer inquiries and resolving issues. You will be at the forefront of ensuring that our customers have a positive experience and their concerns are handled promptly. If you are a customer-oriented professional, passionate about providing outstanding customer support, we encourage you to apply for this position. Candidates with exceptional problem-solving and communication skills will be preferred. We offer a competitive salary, a collaborative work environment, opportunities for professional growth and comprehensive employee benefits. Objectives of this role Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding to customer inquiries accurately and on time, through various channels, including phone, email and chat. Escalating complex issues to higher authorities when necessary and following up on resolutions. Maintaining detailed and accurate records of customer interactions and inquiries Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Provident Fund Schedule: Day shift Monday to Friday Supplemental Pay: Performance bonus Education: Higher Secondary(12th Pass) (Preferred) Work Location: In person Speak with the employer +91 8810287676

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