Customer Support Representative

Dear Candidate,

Greetings of the day..!!!

Company profile:

Media NV was established in the year of 2014. Our Headquarter is in North America and We are an MNC company and we have an office in Ahmedabad and Chandigarh. When you work with Media NV you work with family. We are focused on building your business because your success is the reflection of our growth. Our team is made up of individuals who are passionate, driven, and the best at what they do. We combine creativity, technology and marketing to fully integrate your business with the online world and give you ample opportunity to grow your brand. Whether you are seeking a company that is local or outsourced, we fully accommodate your goals and execute them to your best advantage.

A FEW OF OUR STRONG SUITS INCLUDE :

· Branding & Web Design

· Developing Online Marketing Strategies

· Programming Quality Websites

· Managing Online Reputation

· Social Media Marketing

· Creating SEO Efficient Content

Website: http://www.medianv.com/

Required Experience : 0 to 2 years (Freshers are also invited)

Job Location : Ahmedabad, Gujarat

Salary : 10000 to 35000 per month

*It is complete work from office only.

Customer Service Representative Responsibilities:

· Maintaining a positive, empathetic, and professional attitude toward customers at all times.

· Responding promptly to customer inquiries.

· Communicating with customers through various channels.

· Acknowledging and resolving customer complaints.

· Knowing our products inside and out so that you can answer questions.

· Processing orders, forms, applications, and requests.

· Keeping records of customer interactions, transactions, comments, and complaints.

· Communicating and coordinating with colleagues as necessary.

· Providing feedback on the efficiency of the customer service process.

· Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

· High school diploma, general education degree, or equivalent.

· Ability to stay calm when customers are stressed or upset.

· Comfortable using computers.

· Experience working with customer support.

Why Join Us?

· -> Competitive salary Guaranteed Incremental

· -> 5 days of the company (Monday-Friday).

· -> Excellent working and learning environment

· -> Generous leave policy

· -> Ideal working and learning platform

· -> Rewards and Recognition

· -> Cooperative seniors

Job Type: Full-time

Pay: ₹15,000.00 - ₹27,000.00 per month

Benefits:

• Commuter assistance
• Leave encashment
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• What is your current on hand salary per month ?
• What is your expected salary per month ?

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Customer service in IT Industry: 1 year (Preferred)
• total work: 1 year (Required)

Language:

• English (Required)