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Customer Support & Operations Executive

0 - 31 years

0 Lacs

Vadodara

Posted:3 days ago| Platform: Apna logo

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Skills Required

support crm chat empathy resolve efficiency

Work Mode

Remote

Job Type

Full Time

Job Description

Handle inbound and outbound client calls in a professional and courteous manner. Address client concerns, provide solutions, and follow up to ensure resolution. Maintain accurate records of all client communications in the CRM system. Respond to customer queries via phone, email, or live chat promptly and effectively. Coordinate with internal teams to ensure customer orders and requests are fulfilled on time. Handle customer complaints with empathy, actively listen, and work to resolve any issues to the customer’s satisfaction. Assist with other operational tasks as needed to ensure smooth day-to-day functioning of the business. Help maintain and improve operational processes to increase efficiency.

More Jobs at Ridobiko Solutions Private Limited

Customer Support & Operations Executive

Vadodara

Experience: Not specified

|

INR 0 - 0 Lacs

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