Bengaluru
INR 3.0 - 4.0 Lacs P.A.
Work from Office
Full Time
Key Responsibilities Be the first point of contact for customer queries via phone, email, and chat Understand user pain points and resolve issues promptly and efficiently Guide users through product features and ensure onboarding success Track and follow up on unresolved queries until closure Collaborate with internal teams to report bugs, suggest improvements, and escalate complex cases Maintain accurate documentation of interactions using CRM tools Contribute to building a customer-first culture by proactively identifying friction points in the user journey Creating and scheduling live classes or sessions Sending timely class updates or program-related announcements Managing WhatsApp and email campaigns for student engagement and communication Handling inbound calls for program follow-ups and feedback Good to Have Previous experience in customer-facing roles in an edtech/product-based company Understanding of student behavior and parental concerns in the learning journey Familiarity with tools like Notion, Intercom, or Zendesk
Bengaluru, Karnataka, India
INR 6.0 - 10.0 Lacs P.A.
On-site
Full Time
Responsibilities Developing and maintaining our web applications using React, NextJs and other modern web technologies Design and develop components Optimise app performance for speed. Integrate third-party APIs and services as needed. Troubleshoot and debug issues to ensure smooth website functionality. Collaborate with designers to implement responsive and visually appealing user interfaces. Requirements Bachelor's degree in Computer Science, Web Development, or a related field (or equivalent experience). Proven experience in web development using React and NextJs. Proficiency in HTML, CSS, TypeScript, JavaScript, and related web technologies. Skills:- React.js, NextJs (Next.js), Redux/Flux, RESTful APIs, tailwindcss, Bootstrap and TypeScript
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
