Customer Support (Microsoft Office 365) For Bangalore IT Companies

1 - 6 years

2 - 5 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Provide customer support for Office 365 suite: Outlook, Teams, OneDrive, and SharePoint.
Respond to queries via calls, chats, and emails, delivering timely resolutions.Troubleshoot issues related to user accounts, email setup, and access.

Required Candidate profile

Escalate complex cases to the technical team when requiredMaintain high levels of customer satisfaction by delivering professional supportDocument solutions and contribute to knowledge base articles

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