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Axis Services
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Customer Support - International Voice || Only Exp (min 1yr in CS)

Customer Support - International Voice || Only Exp (min 1yr in CS)

Axis Services

1 - 4 years

3 - 5 Lacs

hyderabad

Posted:3 weeks ago| Platform:

Apply

Skills Required

excellent verbal and written communication skills customer support international bpo international voice process undergraduates australian process experienced c1 certified graduates us voice process uk process

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are hiring!!

Role:

Process:

Location:

Preferred candidate profile:

Education

Experience

Package

Shifts:

Working Days:

less than 35 years

Notice Period:

Role & responsibilities:

Handle customer questions and concerns via phone, email, chat, or other communication channels.
Troubleshoot problems and provide appropriate solutions or escalate complex issues to higher support levels.
Accurately document customer interactions, feedback, and resolutions in the system.
Deliver a positive customer experience by showing empathy, patience, and professionalism.
Educate customers about features, usage, and updates of products or services.

9154023717

(or)

sruthi.g@axisservice.co.in

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