Customer support intern

Company Description Zeitgeist Retail Private Limited (ZRPL) is an E-Commerce Technology and Services company based in Bengaluru, India. Specializing in end-to-end e-commerce solutions, ZRPL manages product listing, catalog management, stock planning, accounts reconciliation, and sales returns for leading brands. ZEPP, the flagship product of ZRPL, is an innovative ‘E-Commerce as a Service’ platform integrated through APIs with several vendors. ZEPP currently offers 100+ brands to over 2 million consumers, including Employee Purchase Programs for large corporations and Student Purchase Programs for top educational institutions. Role Description This is a full-time, on-site role for a Customer Support Intern located in Bengaluru. The Customer Support Intern will be responsible for assisting customers with their inquiries, ensuring customer satisfaction, providing technical support, and resolving any customer-related issues. Daily tasks include responding to customer queries, troubleshooting technical problems, and maintaining customer records. The role requires close coordination with other teams to deliver exceptional service and support. Qualifications Customer Support, Customer Satisfaction, and Interpersonal Skills Technical Support and Analytical Skills Strong verbal and written communication skills Ability to work effectively in a team environment Proficiency in using customer service software and tools Bachelor's degree or currently pursuing a degree in a related field is a plus Show more Show less