Dear Candidates, Greetings from Currently! We are urgently seeking a Customer Support Intern to join our dynamic team in the Social Media Industry at Ahmedabad. Experience Level: Intern Job Description:As a Customer Support Intern, you will be responsible for supporting users, addressing their queries, and contributing to the overall customer satisfaction. This is a hands-on opportunity to learn and grow in a fast-paced environment, focusing on developing your skills in customer service and support strategies. Key Responsibilities:Issue Resolution:Assist in responding to customer queries and concerns via email, chat, or phone.Escalate complex issues to senior team members and follow up until resolved.Document customer issues and solutions for reference.Customer Assistance:Guide users on how to navigate the platform and resolve common issues.Provide proactive assistance to improve user experience.Process Improvement Support:Assist in identifying common issues and suggest solutions to enhance support processes.Collect feedback from customers and share it with relevant teams.Team Collaboration:Work closely with the customer support team to learn best practices and improve response quality.Coordinate with other departments to resolve cross-functional customer issues. Qualifications:Pursuing or recently completed a Bachelor's degree in any field (preferred).Excellent communication skills (written and verbal).A positive attitude with a customer-first approach.Basic understanding of social media platforms and online communities is a plus.Strong problem-solving skills and the ability to work collaboratively.Willingness to learn and adapt to a dynamic work environment. Perks of the Internship:Hands-on experience in customer service in the social media industry.Opportunity to work in a collaborative and innovative work environment.Certificate of Internship upon completion.Mentorship from experienced professionals.Opportunity for a full-time role based on performance. How to Apply:If you're eager to kickstart your career in customer support, submit your resume and a brief cover letter to mail I'd hr@currently.social outlining your interest and how you can contribute to our team. We look forward to welcoming a motivated and enthusiastic intern to our team! Thanks & Regards,Yamini PatelHR Manager8511190784

Dear Candidates, Greetings from Currently! We are urgently seeking a talented Laravel Developer to join our dynamic team in the Social Media Industry at Ahmedabad. Location: Ahmedabad Experience: 2 to 5 years Employment Type: Full-time Work Type: In-office Key Responsibilities: Integration of user-facing elements developed by front-end developers. Strong experience in Laravel framework, especially working with Components. Working knowledge of Vue.js, Blade, Livewire, and WebSocket. Understanding of fundamental design principles behind a scalable application. Expertise in user authentication and authorization between multiple systems, servers, and environments. Ability to multi-task across multiple projects with excellent time management. Required Technical Skills: Good command over PHP with solid understanding of OOPS concepts. Strong knowledge of Core PHP, JavaScript, jQuery, and modern JS frameworks. Hands-on experience with HTML, CSS, JavaScript, AJAX. Familiarity with version control tools such as Git. Working knowledge of project management and collaboration tools (Google Docs, Shared Calendars, Teamwork, Asana, etc.) Database Requirements: Must have experience working with MongoDB, MySQL, and PostgreSQL. Good understanding of relational databases and developing web services. Note: Candidates with solid experience in Laravel & related technologies will be preferred. If you're interested, please send your updated CV to hr@currently.social Or ping us on WhatsApp at 8511190784 Thanks & Regards, Yamini Patel HR Manager 8511190784 Show more Show less