Customer Support

14 - 18 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Are you ready to step into the world of global finance and be the voice that supports international clients Infosys BPM is looking for individuals to join their team in Bangalore for the position of Customer Support in the International Voice Process. This is an opportunity to work in a professional and elite customer support environment that focuses on Investment Management & Banking. As a Customer Support representative in the International Voice Process, you will be responsible for handling inbound calls and addressing queries from international customers. You will support global clients in areas such as Investment Banking, Portfolio & Wealth Management, assisting with account inquiries, transaction issues, and product support. Additionally, you will escalate complex cases through CRM/ticketing tools and collaborate with cross-functional global teams in a 24x7 setup to ensure exceptional service quality. The ideal candidate for this role should have strong English communication skills with a neutral accent, experience in voice-based customer service, and be confident, solution-oriented, and adaptable to night shifts. Full-time graduates with at least 1-4 years of experience in voice support are preferred for this position. Immediate joiners are highly preferred, and candidates should be willing to work from the office in a high-performance environment. Joining Infosys BPM offers you the opportunity to work with global financial leaders in a Fortune 500 environment. You will receive a competitive salary with shift allowances and incentives, fast-track onboarding, continuous learning, and career growth opportunities. The workplace is described as vibrant, inclusive, and performance-driven. If you are interested in launching your career in global finance, attend the Walk-In Drive at Infosys BPM Hiring Center on 22nd July 2025, from 10:00 AM to 1:00 PM. Bring your updated resume and walk in with confidence to be a part of a team that is redefining customer experience for the world's top financial institutions. Warm Regards, Talent Acquisition Team Infosys BPM Ltd. www.infosysbpm.com Transforming Talent | Empowering Careers,

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Infosys BPM logo
Infosys BPM

Information Technology and Services

Bangalore

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