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Customer Support/ Immediate/ Noida

Teamware Solutions ( A Division Of Quantum Leap Co Nsulting .

2 - 5 years

3 - 5 Lacs

Noida Delhi / NCR

Posted:1 day ago| Platform:

Apply

Skills Required

Customer Support Support Management Support Services Communication Skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

Greetings from Teamware Solutions!!

We are hiring for Topmost Investment Banking

Role:

Location: Noida, Delhi/ NCR (Preferred local candidates)

Exp: 2-5 Years

Notice Period: Immediate

Interested candidates please share your updated resume to srividhya.g@twsol.com

Strong Communication Skills

Highly articulate and presents plans and ideas in a compelling manner.

Communicates passion, energy and enthusiasm.

Able to handle C-level urgent customer communications, creating resolution plans and ensuring accurate execution of them.

Able to build and communicate customer service reviews and set expectations according to business decisions.

Support Experience

You will have extensive experience supporting high profile Enterprise customers and/or have successfully led a software and/or SaaS-based technical support team, are a creative problem solver who is passionate about customer success and premium service delivery.

You have experience in and enjoy collaborating with a wide range of colleagues to meet key performance indicators.

Experience with developing and implementing Service Improvement Plans, ITIL or incident management would also be beneficial.

Excellent organizational skills: ability to prioritize, manage, multi-task and implement projects multi-functionally.

Work hours completely US based- EST & PST

Qualifications and Skills Requirement:

A degree in Computer Science, Information Technology, Business Administration, or a related field is preferred

Strong written and verbal communication skills with the ability to convey passion, energy, and enthusiasm. Capable of handling C-level customer communications and creating action plans

Must have worked in Customer Service industry with a good exposure of handling Enterprise customers

Familiarity with Digital Marketing, ITIL principles and incident management would be an added advantage

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Teamware Solutions ( A Division Of Quantum Leap Co Nsulting .

IT Services and IT Consulting

Chennai Tamilnadu

1001-5000 Employees

245 Jobs

Key People

John Doe

Chief Executive Officer
Jane Smith

Chief Technology Officer

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Customer Support/ Immediate/ Noida

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Greetings from Teamware Solutions!!

We are hiring for Topmost Investment Banking

Role:

Location: Noida, Delhi/ NCR (Preferred local candidates)

Exp: 2-5 Years

Notice Period: Immediate

Interested candidates please share your updated resume to srividhya.g@twsol.com

Strong Communication Skills

Highly articulate and presents plans and ideas in a compelling manner.

Communicates passion, energy and enthusiasm.

Able to handle C-level urgent customer communications, creating resolution plans and ensuring accurate execution of them.

Able to build and communicate customer service reviews and set expectations according to business decisions.

Support Experience

You will have extensive experience supporting high profile Enterprise customers and/or have successfully led a software and/or SaaS-based technical support team, are a creative problem solver who is passionate about customer success and premium service delivery.

You have experience in and enjoy collaborating with a wide range of colleagues to meet key performance indicators.

Experience with developing and implementing Service Improvement Plans, ITIL or incident management would also be beneficial.

Excellent organizational skills: ability to prioritize, manage, multi-task and implement projects multi-functionally.

Work hours completely US based- EST & PST

Qualifications and Skills Requirement:

A degree in Computer Science, Information Technology, Business Administration, or a related field is preferred

Strong written and verbal communication skills with the ability to convey passion, energy, and enthusiasm. Capable of handling C-level customer communications and creating action plans

Must have worked in Customer Service industry with a good exposure of handling Enterprise customers

Familiarity with Digital Marketing, ITIL principles and incident management would be an added advantage

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