Posted:2 months ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Responsibilities: Respond to customer inquiries via phone, email, or chat Troubleshoot and resolve product or service issues Document customer interactions in the system Provide accurate information about products and services Follow up with customers to ensure issue resolution Escalate complex issues to relevant departments Collect and relay customer feedback to internal teams Meet daily or weekly support performance targets Maintain a professional and empathetic tone Stay updated on product features and support protocols Job Type: Full-time Pay: ₹144,874.12 - ₹200,000.00 per year Benefits: Health insurance Paid sick time Paid time off Provident Fund Schedule: Day shift Monday to Friday Work Location: In person Speak with the employer +91 8806258810 Application Deadline: 15/06/2025

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