Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home

Jobs

Home
>
Jobs in Pune
>
Xpressbees
>
Customer Support Executive

Customer Support Executive

Xpressbees

0 - 1 years

1 Lacs

Pune

Posted:1 month ago| Platform:

Apply

Skills Required

Domestic BPO Domestic Voice Process Inbound Calls Voice Process Outbound Calling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, and chat. Provide updates on shipment status, delivery schedules, and order tracking. Resolve issues related to delays, damages, or lost shipments by coordinating with internal teams and external partners. Assist customers with order modifications, cancellations, or special requests. Maintain accurate records of customer interactions and transactions. Collaborate with logistics, warehouse, and transportation teams to ensure customer needs are met. Identify recurring issues and suggest process improvements to enhance customer satisfaction. Support administrative tasks related to customer accounts and logistics documentation. Qualifications: Proven experience in customer service, preferably in the logistics, transportation, or supply chain industry. Strong communication skills, both written and verbal. Ability to handle multiple customer requests efficiently and professionally. Problem-solving mindset with attention to detail. Familiarity with logistics software or shipment tracking systems is a plus. Ability to work under pressure and adapt to changing priorities. Proficiency in MS Office and CRM tools.

More Jobs at Xpressbees

Accounts Executive

Pune

2 - 6 yrs

INR 2 - 4 Lacs

Walk-In Drive || Client Support Executive

Chennai

1 - 5 yrs

INR 1 - 4 Lacs

Client Support Executive

Kolkata, Delhi / NCR, Mumbai (All Areas)

1 - 5 yrs

INR 2 - 4 Lacs

Network Design Engineer

Pune

3.0 - 5.0 yrs

INR 0 - 0 Lacs

Process Analyst

Pune

3.0 - 5.0 yrs

INR 0 - 1 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Xpressbees

Truck Transportation

Pune Maharashtra

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Customer Support Executive