Customer Support Executive (Work from office)

0 - 5 years

2 - 5 Lacs

Posted:1 month ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Handling international customer inquiries via phone, resolving issues, providing detailed product/service information, documenting customer interactions, and maintaining customer satisfaction. Key duties include meeting performance targets, escalating complex problems to appropriate teams, and adhering to communication guidelines and company policies. Adaptability to different time zones and effective problem-solving are also critical aspects of the role.

Preferred candidate profile

Possess excellent verbal communication skills, especially in English, and the ability to listen actively.

Immediate Joiners.

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