Sales and Operations Analyst

1 - 3 years

2 - 5 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

  • Provide first-level technical support and incident management for sales tools, OMS, and Premier Page platforms.
  • Troubleshoot and resolve issues or escalate to appropriate teams when necessary.
  • Collaborate with IT, operations, and support teams to ensure minimal disruption to business processes.
  • Educate users and offer proactive support for recurring or known issues.
  • Work flexible hours, including evening or night shifts, to support global operations.

Preferred candidate profile

1. 13 years in international BPO

2. STS – Order Management or OTC background

3. Verbal and written expertise in any one German x2 or French x1 or Japanese x2 or Chinese x2 or Portuguese x1 or Spanish x1 or Korean x1

4. Support experience in similar domains

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