customer support executive

18 years

1 - 3 Lacs

Posted:5 days ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Join India’s leading customer experience & telesales solutions provider

Position 1: Customer Service Executive

Eligibility Criteria:

Age: 18 – 35 years

Education: Minimum 12th Pass / Diploma OR 10th + 2 years ITI

Skills:

Basic computer knowledge and ability to navigate systems

Typing speed: 20 WPM with 80% accuracy

Good communication and problem-solving skills

Key Responsibilities:

Handle customer requests, queries, and complaints through inbound and outbound calls

Ensure accurate resolution and provide excellent customer experience

Maintain call quality and service standards

Shift Timings:

Female Candidates: Any 9-hour shift between 6:00 AM – 8:00 PM (including 1-hour break)

Male Candidates: Any 9-hour shift between 12:00 PM – 6:00 AM (including 1-hour break)

Compensation:

₹17,500 per month – Marathi Candidates

₹15,500 per month – Non-Marathi Candidates

Position 2: Telesales Executive

Eligibility Criteria:

Education: Minimum 12th Pass / Diploma OR 10th + 2 years ITI

Languages:

Mandatory: Hindi & English

Advantage: Gujarati, Hindi & English

Skills Required:

Excellent communication & comprehension skills

Ability to speak, write, and understand English fluently

Ability to understand and communicate in regional languages

Good analytical and sales skills

Strong persuasion & negotiation ability

Key Responsibilities:

Make outbound calls and handle inbound queries to generate sales

Explain product/service features effectively to customers

Achieve assigned sales targets while maintaining customer satisfaction

Contribute to overall team performance and business growth

Compensation:

₹15,000 per month + Attractive Incentives

Performance-based variable payout

Why Join Us?

Competitive salary and incentive structure

Professional growth opportunities

Dynamic and supportive work environment

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

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